The help you need whenever you need it.
Contact RadiFi
Call: 904-475-8000 Email: answers@radificu.org
Feel the Rush of Awesome Savings Rates
Get In Touch Today
Contact us online, by phone, or in person. We’re here to help.
By Phone
Representatives are available during normal business hours:
904-475-8000
Toll-Free: 800-443-2664
Mon – Fri: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Member Engagement Center (MEC): 904-475-8000
Lending: 904-359-8348 (FAX)
Bank by Phone
Manage your RadiFi accounts anytime with RAE & Bank-by-Phone for fast & secure access! Check balances, review transactions, make your loan payment, transfer funds, and more.
📞 Call (904) 475-8000 and say what you need—it’s that easy!
Schedule an Appointment
Take the next step towards achieving your goals. Schedule an appointment today to get personalized assistance and guidance from our experts.
Online
SECURE MESSAGING
Log in to your RadiFi Digital Banking account to submit account-specific questions.
EMAIL US
Send general questions to answers@radificu.org. Please do not send confidential information through regular email.
Live Chat
Chat live with a member support representative online & through digital banking.
Live Chat representatives are available Monday – Friday 9:00 AM – 5:00 PM (ET).
Look for the chat bubble on our site or within digital banking to start a chat session.
Credit Card & Debit Card Assistance
Lost or Stolen VISA Debit Cards: 866-559-4806
Lost or Stolen VISA Credit Cards: 866-820-6975
Change your Debit Card PIN by phone: 888-886-0083
Branch Visit Or By Mail
We’d love to see you! Stop by any of our branches located throughout Northeast Florida with any questions.
Need to send us mail? Our mailing address is:
RadiFi Credit Union
P.O. Box 2357
Jacksonville, FL 32232-0011
Connect With Us
We’re here to help. Reach out to us to speak with our experts about our products & services or to assist you with your account.