Digital Banking
Make waves wherever you go.
Do Big Things No Matter Where You Go
Sometimes, life can take you places you would never imagine. We get that. With Digital Banking, you have access to the very best of RadiFi via phone, tablet, or computer.
Benefits
Along with all the empowering benefits of Digital Banking, you can get access to us 24/7 through chat or by phone call. We’ll never leave you stranded.
Manage & Open Accounts
Gain easy access to all your accounts (including credit card) – or open a new account.
Pay Bills & Transfer Funds
Pay your bills, transfer funds, set up automatic transfers, view your activity, and much more.
Locate an ATM or Shared Branch
Find and navigate your way to over 300,000+ fee-free ATMs and 5,000+ Shared Branches.
Access eStatements & History
Look at your account history, view your eStatements, and access your mortgage info.
Make Deposits
Deposit checks with just your phone and a couple quick photos.
Apply for a Loan
When your big dreams need small rates – there’s an easy application.
Set Alerts & Security
Security for peace of mind. Set alerts, turn off lost or stolen cards, and notify us of travel.
Pay via Apple Pay & Mobile Wallet
Make purchases using Apple Pay™ and Mobile Wallet.
Manage Your Debit Card in Digital Banking
With RadiFi’s Digital Banking, you have powerful tools to manage your debit card securely and conveniently—all in one place.
Card Services Options
When you click the Card Services icon, you can:
-
- Lock or Unlock Your Card – Instantly block or unblock your debit card if it’s misplaced or you want extra peace of mind.
- Add to Digital Wallet – Securely add your card to Apple Pay®, Google Pay™, or Samsung Pay™. (Once added, this option will no longer appear.)
- Set Travel Notices – Let us know when you’re traveling so your card works smoothly wherever you go.
- Access Advanced Card Controls – Manage alerts and additional security settings.
How to Set Up Advanced Card Alerts
From your Dashboard, select the account linked to your debit card.
- Click the Card Services icon.
- Select Advanced Card Controls.
- Click Register and close the window.
- Return to Card Services and choose Advanced Card Alerts.
- Select from the list of four optional alerts to keep track of your card activity.
Explore Mobile Deposit
If you want to deposit a check, you don’t need to find an ATM or come to a branch. All you need is your phone! Just follow the instructions, snap a couple of quick photos, and deposits will be credited to your account.
Transfer Funds and Pay Loans
With your RadiFi Digital Banking account, you can transfer money between your RadiFi and non-RadiFi accounts with ease, schedule recurring transfers, or even make regular payments to earn toward a big savings goal.
Pay your bills with Free Bill Pay
You’ve got enough going on with your day-to-day. Use Free Bill Pay to help with the rest. With Free Bill Pay by your side, you can:
- Manage all your bills
- Track and schedule one-time or reoccurring payments
- Send payments to virtually anyone in the U.S.
- Set alerts
- And more
OUR MEMBERS EMPOWER US
We’re dedicated to empowering you, which fuels everything we do.
— Mary F., MemberAs a first-time user of the JAX Federal (now RadiFi) banking app, I must say I am a happy customer! The app is designed to provide a digital resource for bankers and I thought it was great. I found it to be designed well, it provided every task I needed.
All Your Burning Questions Answered
Getting started with RadiFi Digital Banking is quick and easy—it only takes a few minutes.
To register for the first time:
- Click “Login” in the upper right corner of our website
- Select “Register for Online Banking”
- Follow the prompts to verify your identity and set up your login credentials
During registration, you’ll confirm your information and create your username and password.
Whether you’re a primary or joint account holder, you’ll be guided through the steps to securely connect your accounts.
👉 Once completed, you’ll have access to your accounts anytime, anywhere.
You can get started here:
https://online.radificu.org/registration
To explore features and tools, learn more about RadiFi Digital Banking:
https://www.radificu.org/tools-resources/digital-banking/
Yes! Our Online Banking and Mobile Banking App are all-inclusive.
Download the app from the store, grab your credit and/or debit card, and register from the phone. You will verify your identity, select security questions, and create a sign on using your digital banking User ID and Password.
You can search for RadiFi Credit Union in the App Store for Apple devices or Google Play for Android. You can also find the links to our Apps on our Digital Banking page.
Mobile Check Deposit allows you to use your smartphone to take a picture of a check you want to deposit into your RadiFi checking or primary savings account. It is available for free in our Mobile App.
Yes. We would like you to endorse the back of your check deposit with the following:
- Your Signature
- For Mobile Deposit Only RadiFi CU
- Your Account Number
This will help you know that you made a deposit with Mobile Check Deposit and avoid you bringing the check to a branch for duplicate deposit.
If you’ve forgotten your password, you can easily reset it from the login page.
Simply click the “Forgot Password” link and follow the prompts.
To verify your identity, you’ll be asked to provide:
- Your username
- Your date of birth
- The last 4 digits of your Social Security Number
Once completed, you’ll be able to securely reset your password and regain access to your account.
👉 If you don’t remember your username, select “I Don’t Know My Username” on the same screen for additional assistance.
You can also learn more about RadiFi Digital Banking here:
https://www.radificu.org/tools-resources/digital-banking/
Yes. After logging into Digital Banking, select your Profile picture. In the drop-down menu, click Security. You may change your User ID or Password, and also set up Two Factor Authentication.
It means your password was entered incorrectly too many times when attempting to log into Digital Banking. You will need to contact RadiFi at 904-475-8000 to have your account reset.
As part of our security measures, RadiFi removes digital banking access after extended inactivity to help protect your account and personal information.
If you do not log in for 90 days or more, your digital banking access may be automatically removed. This helps reduce the risk of unauthorized access to inactive profiles.
Your RadiFi accounts remain safe and unaffected—this only removes your digital banking login.
If your access has been removed, you can quickly restore it by selecting Register for Digital Banking:
https://online.radificu.org/registration
To explore features and learn more, visit RadiFi Digital Banking:
https://www.radificu.org/tools-resources/digital-banking/
To help protect your account and personal information, digital banking access is removed after extended inactivity. If you haven’t logged in for 90 days or more, your access may be removed as part of our security practices.
If you’re unable to log in, your digital banking access may have been removed due to inactivity.
No worries—your accounts are still safe.
Simply select Register for Digital Banking on the login page to restore your access:
https://online.radificu.org/registration
For additional details and support, learn more about RadiFi Digital Banking:
https://www.radificu.org/tools-resources/digital-banking/
Some digital banking preferences—such as saved settings, account alerts or bill pay history—will not carry over after your access is removed.
If you actively use services like Bill Pay, we recommend logging in regularly to keep everything active.
If your access has been removed, you can Register for Digital Banking to get started again:
https://online.radificu.org/registration
For more details on features and tools, learn more about RadiFi Digital Banking:
https://www.radificu.org/tools-resources/digital-banking/
No—your RadiFi accounts are not affected.
This only removes your digital banking login. Your accounts, balances, and transaction history remain safe and unchanged.
If you need to access your account again, simply Register for Digital Banking to restore your access.
To explore available features, learn more about RadiFi Digital Banking.
To keep your digital banking access active, we recommend logging in at least once a month.
Regular logins help ensure uninterrupted access to your accounts and digital banking tools.
If your access has already been removed, you can quickly restore it by selecting Register for Digital Banking:
https://online.radificu.org/registration
You can also learn more about RadiFi Digital Banking here:
https://www.radificu.org/tools-resources/digital-banking/
It’s quick and easy to get back in.
Simply click Register for Digital Banking on the login page and follow the steps to set up your access again:
https://online.radificu.org/registration
You’ll be able to securely reconnect to your accounts in just a few minutes.
Want to see everything you can do? Learn more about RadiFi Digital Banking:
https://www.radificu.org/tools-resources/digital-banking/
Current Specials
Limited-time offers to help you save more and borrow smarter.
$25 To Get Them Started
Open a Youth Savings Account in May and receive a $25 deposit* from RadiFi.
High-Yield Checking
Earn up to 4.00% APY* with our Make Waves High-Yield Checking Account.
New Visa Credit Card Offer
1.90% intro APR* for 12 months on purchases made in the first 90 days
Register and get started
Whether you’re here or there – it doesn’t matter! Use your mobile device or tablet to download our app for Android or for Apple.
Disclosures
For your security, digital banking access may be removed after a period of inactivity (90 days or more since your last login). This process helps protect your account and personal information. Your RadiFi accounts remain safe and are not affected. If your digital banking access is removed, you can re-register at any time by selecting “Register for Digital Banking” on the login page.