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The help you need whenever you need it.

Contact RadiFi

Call: 904-475-8000 Email:

Get In Touch Today

Contact us online, by video phone call, or in-person. We’re here to help.

By Phone or Fax

Representatives are available during normal business hours:

Toll-Free: 800-443-2664

Mon – Fri: 8:00AM – 6:00PM
Saturday: 9:00 AM – 1:00 PM

Fax (please include cover page with the name of the recipient)

Member Engagement Center (MEC): 904-475-8000
Deposit Services: 904-353-5383
Lending: 904-359-8348

Schedule an Appointment

Take the next step towards achieving your goals. Schedule an appointment today to get personalized assistance and guidance from our experts.

Connect with us by video or phone call when it is most convenient for you. Apply for membership, open new accounts on your existing account, such as checking, money market accounts and CDs, apply for consumer loans and credit cards, and apply for business credit cards.

Schedule an Appointment



Log into your RadiFi Digital Banking account to submit account-specific questions.


Send us general questions via email at (please do not send confidential information through regular email) or use one of the contact forms below.

Login to RadiFi Online Banking

Live Chat

Chat live with a member support representative online.

Live Chat representatives are available Monday – Friday 9:00 AM – 5:00 PM (ET).

Look for the chat bubble on our site to start a chat session.

Credit Card & Debit Card Assistance

Lost or Stolen VISA Debit Cards: 866-559-4806

Lost or Stolen VISA Credit Cards: 800-449-7728

Change your Debit Card PIN by phone: 888-886-0083

Branch Visit Or By Mail

We’d love to see you! Stop by any of our branches located throughout northeast Florida with any questions.

Need to send us mail? Our mailing address is:

RadiFi Credit Union
P.O. Box 2357
Jacksonville, FL 32232-0011

Find Your Local RadiFi Branch


Complete a contact form below and a RadiFi support representative will be in touch with all the answers that you’re looking for.

Contact Us

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Login to Digital Banking ( to send us a secure message.
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Connect With Us

We’re here to help. Reach out to us to speak with our experts about our products & services or to assist you with your account.

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