What if I get an error while making a deposit using Mobile Check Deposit?

The app itself is very intuitive and will give you specific instructions on how to fix an error you receive. Ex: “Could not find endorsement on back of check: make sure check is endorsed! Retake photo” – this error reminds you to look to see if you endorsed (i.e. signed) the back of the check.

If you need assistance with making a Mobile Check Deposit, then please call us at 904-475-8000 or visit your local branch.