What should I do if I lost my card?

Please contact us immediately at 866-559-4806 to report your card lost or stolen.

Within our Mobile Card App, go in and immediately turn off access to your Debit Card.

Call RadiFi to let us know that you have misplaced your card so that we can deactivate it. We will speak to you to verify recent transactions and ensure that no misuse has occurred.

Visit your nearest RadiFi branch to have a new debit card printed on-site or, upon your request, we can mail a new debit card to the address on file. Mailed debit card are received within 7-10 business days.

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