RadiFi Credit Union Recognizes Victoria Jones as Wave Rider of the Year
Recognizing Excellence in Member Experience
At RadiFi Credit Union, recognition reflects the people who bring our mission to life – those who lead with service, adaptability, and a commitment to making a difference.
Victoria Jones Named RadiFi’s 2025 Wave Rider of the Year
RadiFi Credit Union is proud to recognize Victoria Jones, Member Success Manager, as its 2025 Wave Rider of the Year.
This honor highlights Jones’ commitment to service excellence, teamwork, and adaptability. Known for stepping in to support operations and representing RadiFi in key opportunities – including media engagement – she plays an important role in elevating the member experience across the Jacksonville community.
Leading with Initiative and Impact
Strong member experience starts with individuals who take initiative and bring energy to every interaction.
Making an Impact Across Teams and the Community
Since joining RadiFi in 2025, Jones has quickly established herself as a collaborative and proactive leader. In a short time, she has contributed to multiple projects, supported cross-functional initiatives, and engaged in community outreach efforts.
Her ability to adapt, contribute ideas, and step into new opportunities reflects the type of leadership that drives RadiFi forward.
“I came in ready to jump in wherever needed,” Jones shared. “What stood out to me was that my ideas were heard – and that encouraged me to keep contributing.”
A Culture That Empowers Voices
RadiFi’s culture is built on collaboration, accessibility, and the belief that every voice matters.
Where Ideas Turn Into Action
One of the most meaningful aspects of Jones’ experience at RadiFi has been the ability to influence change and contribute to improvements that impact both members and teammates.
“The biggest difference for me is having a voice,” she said. “Leadership is accessible, and what you say can influence change. That’s incredibly motivating.”
This culture of empowerment encourages associates to take ownership, share ideas, and play an active role in shaping the organization’s future.
Recognition That Reinforces Purpose
Recognition at RadiFi goes beyond awards – it reinforces the impact individuals make every day.
A Moment That Reflects Meaningful Contribution
Jones described receiving the Wave Rider of the Year award as both unexpected and deeply meaningful.
“When they announced the award and shared the reasons behind it, I was overwhelmed,” she said. “To be recognized so early in my time here was incredibly validating.”
Her recognition reflects RadiFi’s commitment to celebrating contributions based on impact, initiative, and alignment with its values – regardless of tenure.
Building the Future Together
RadiFi continues to grow – and its people are at the center of that progress.
Looking Ahead with Confidence and Purpose
Jones is excited about the future of RadiFi and the role she plays in its continued growth.
“RadiFi is still growing, and I see so much potential,” she shared. “I’m grateful to be part of this journey and excited to continue contributing.”
Her leadership, energy, and commitment to both members and community reflect the momentum behind RadiFi’s mission to Make Waves.
Learn More About RadiFi Credit Union
Discover how RadiFi Credit Union is making waves through innovation, community engagement, and a commitment to exceptional member experiences.