Tropical Storm & Hurricane Resources
Stay Informed and Prepared
Keeping Our Members Informed
At RadiFi, your safety is our top priority. We closely monitor the weather for any storms or hurricanes and are here to support you every step of the way. Find helpful tips, resources, and updates to help you stay informed and prepared during the storm.
Branch Updates
As we track storms and hurricanes, the well-being of our members and associates remains our highest priority. Please check this page for the latest updates on branch closures or adjusted hours.
All RadiFi Branches are open for normal business hours.
We’re Here for You Throughout the Storm
RadiFi is dedicated to serving you throughout the storm. We are committed to providing the following services when we are closed due to storms and hurricanes, supported by our remote associates and credit union partnerships.
Deposit Services: Rest assured that your direct deposits will be posted, giving you access to your funds whenever you need them.
Fraud Prevention: We’re on alert to protect your accounts, ensuring your financial security remains intact.
Loan Underwriting and Funding: Our team is ready to keep your loan commitments on track, so you can focus on what matters most.
Member Engagement Center: Our team is here to assist you from 8:00 am to 6:00 pm at 904-475-8000.
Digital Banking: Access your accounts anytime, anywhere through our Online and Mobile Banking platforms, allowing you to manage your finances seamlessly.
Shared Branching Access: Enjoy the convenience of over 5,000 Shared Branching Locations nationwide, allowing you to access a full suite of financial and teller services, even when your local RadiFi branch is unavailable.
Surcharge-Free ATMs: Access nearly 30,000 surcharge-free ATMs across the U.S. and Canada, including popular locations like Publix Presto, Costco, and 7-Eleven, allowing you to withdraw cash and perform transactions without incurring fees. Click here for locations.
Hurricane Preparedness Tips for Your Finances
During times of severe weather, we encourage everyone to be prepared and stay informed. Here are some important financial tips to help you weather the storm.
- Review Your Emergency Fund: Make sure you have sufficient funds set aside for unexpected expenses, such as temporary lodging or repairs. Consider keeping cash on hand for immediate needs if the power is out and card transactions are unavailable.
- Secure Important Documents: Store all essential financial documents, such as insurance policies, bank account information, and identification, in a waterproof container. Consider creating digital copies as a backup.
- Set Up Account Alerts: Enroll in online and mobile banking alerts to stay updated on any account activity or unusual transactions, especially if you need to leave your home unexpectedly.
- Utilize Digital Banking: RadiFi Digital Banking is accessible 24/7, allowing you to check balances, transfer funds, and pay bills securely from anywhere. This is especially helpful during times when visiting a branch may not be possible.
- Keep Your Contact Information Updated: Ensure your contact information is up-to-date with us so we can provide you with the latest updates and support during and after the storm.
Shared Branching & ATMS
During severe weather events like hurricanes and tropical storms, it’s important to have access to your finances, even if you can’t reach one of our branches. RadiFi is here to support you with convenient options to manage your money, no matter where you are.
RadiFi members have access to over 5,000 Shared Branching Locations nationwide, offering a full range of financial and teller services, even when our branches are closed.
Additionally, you can use nearly 30,000 surcharge-free ATMs across the U.S. and Canada to withdraw cash without fees. Convenient locations like Publix Presto, Costco, and 7-Eleven are just a few of the places you can withdraw cash and perform other transactions—including deposits at many locations—no matter where you are.
Helpful Resources
Check out these informative blog articles for more tips on hurricane preparedness and avoiding disaster-related scams.
Financial Preparedness for Hurricane Season
When a hurricane is on the horizon, taking proactive financial steps can make all the difference in your recovery after the storm. By being prepared, you can quickly regain your financial footing when the winds die down. From safeguarding your important documents to ensuring you have cash ready, a little foresight goes a long way.
Your Guide to Avoiding Disaster-Related Scams
At RadiFi, we encourage our members to remain vigilant against scams and fraud year-round, but it’s especially crucial to be cautious after a hurricane or natural disaster. In the aftermath of such events, scammers often target vulnerable individuals, exploiting the chaos and uncertainty that can arise.
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